Terms of Service
Welcome to SIDEFAME GROUP. By making a purchase at our retail store, you agree to the following Terms of Service. Please read them carefully.
Brands operated under SIDEFAME GROUP:
• ANTEPRIMA
• ANTEPRIMA WIREBAG
• ATSURO TAYAMA
• COCKTAIL
• MARIMEKKO
• THE LITTLE SHOP
• 45R
1. Purchases
All purchases made at brands managed by SIDEFAME GROUP are subject to these Terms of Service.
2. Exchange, Return, and Refund Policy
General Policy: Customers may exchange or return items within 10 days of purchase, provided that the items are in their original condition, unused, and with all tags attached.
Refunds: Refunds will only be issued if an item is returned within the specified period and meets the conditions above.
Sale/Discount Items: All sale or discounted items are final sale. No refunds or returns will be accepted unless there is a fatal quality issue with the product.
Quality Issues: If a product has a fatal quality issue, customers must report the issue within 10 days of purchase. Proof of purchase and photographs of the defect may be required for assessment.
3. Exclusions
The following items are not eligible for return or exchange:
• Used or worn items
• Items without original tags attached on
• Gift cards
• Sale or discounted items (unless they have quality issues)
4. Payment Methods
We accept various forms of payment including credit/debit card, digital payment and cash. All payments must be made at the time of purchase.
5. Customer Responsibilities
Customers are responsible for ensuring that items purchased are suitable for their needs. We recommend trying on clothing and checking sizes before completing a purchase.
6. Liability Limitation
Sidefame Limited will not be liable for any indirect, incidental, or consequential damages arising from the use of any products purchased from our store.
7. Modifications to Terms
Sidefame Limited reserves the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting in-store and/or on our website.
8. Contact Information
For inquiries regarding our Terms of Service, please contact us at:
Email: customerservice@sidefame.com.hk
Mail: SIDEFAME Limited, Marketing Department, 36/F Tower 2, The Gateway, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong